Shipping FAQ

We’re here to answer all your shipping-related questions and ensure a smooth delivery experience.

1. How do you ship your products?

We partner with some of the most trusted courier companies to ensure safe and reliable delivery of your orders. Our courier partners include:

• Xpressbees
• Delhivery
• Ecomexpress
• Ekart Logistics
• DTDC
• Abhilaya

2. How soon do you ship my order?

We prioritize processing your orders quickly and efficiently. Here’s how it works:

• Within 24 hours, we verify your order details for accuracy, including your address and contact information.
• Once verified, your package is packed and handed over to our courier partner.
• A tracking link will be shared with you within 24 hours of creating the shipment.
• You can track your package live, and delivery will occur as per the courier’s estimated date.

3. Can you guarantee delivery time?

• Mumbai: Next-day delivery is available.
• Other Locations: Delivery typically takes 3 to 7 working days, depending on your location.

4. What do you mean by working day?

Working days are Monday to Saturday, excluding:

• National holidays
• Election days
• Local holidays

5. Do you provide open box delivery?

Due to the affordability of our products, we currently do not offer open box delivery.

6. I need urgent delivery tomorrow. Can you deliver?

• For urgent next-day delivery: Available only in Mumbai if the order is placed before 10:00 AM.
• For other locations: Unfortunately, we cannot accommodate next-day delivery requests at this time.

7. My parcel is delayed according to the courier tracking. What should I do?

We sincerely apologize for any delay. Please contact us via WhatsApp chat, and we will immediately raise a ticket with the courier company to expedite your delivery.

If you have further questions, don’t hesitate to reach out to us! We're here to help. 🚚✨