Shipping Policy

Transit, Handling & Order Cut-Off Time

At Hojo Enterprises, our mission is to offer reliable and efficient shipping services to ensure the timely delivery of your orders. Please review our shipping policy below for detailed information.

Shipping Cost

All orders above 148/- Rupees have Free Shipping. Below 148/- Rupees shipping charge of 49/- is applicable

Order Processing:
Orders placed on Hojo Enterprises are usually processed within 1-2 business days (Monday to Friday). Processing times may vary depending on product availability and the volume of orders.

Transit Time:
Standard transit time for orders is 3-5 Business days (Monday to Friday).

Handling Time:

1-2 Business days (Monday to Friday)

Order cut off Time: 12:00 PM (GMT+05:30) India Standard Time (Colombo)

Busy Times and Possible Delays:
During busy times or special promotions, your order might take a bit longer to process. Don't worry—our team is working hard to get your order to you as quickly as possible. If there are any delays, we'll let you know right away.

Order Tracking:

YES, you will receive AWB number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of AWB number. If still you face issue in tracking your orders, feel free to call on +91 8097995159

Tracking Issues:

Having trouble tracking your order? If you haven't received your tracking information within the expected timeframe, please get in touch with our customer support team. We’re here to help! contact us admin@hojo.in

 When will i Receive my Order?

Orders are shipped out directly from any of our warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-5 days for your order to arrive. 

Why Is My Order Being Shipped In Different Packages?

If you have a multi-item order, each item may be shipped from the a different  warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

What Happens if My Order Gets Stuck or Lost in The Mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

In Case of any issues with shipping please feel free to Contact us on